Processes are a big deal, but are they really that important? Turns out yes. Processes matter because they underpin smooth operations and predictable profits.
Imagine any of the following business areas, and the key processes involved:
Key Finance Processes
- Financial Planning and Analysis
- Accounting and Bookkeeping
- Risk Management
- Procure-to-Pay and Order-to-Cash
- Financial Reporting
- Compliance
- and more...
Key Sales Processes
- Lead Generation and Prospecting
- Qualification and Needs Analysis
- Sales Presentations and Proposals
- Negotiation and Closing
- Post-Sale Relationship Management
- and more...
Key HR Processes
- Recruiting and Selection
- Onboarding and Orientation
- Performance Management
- Compensation and Benefits
- Legal Compliance and HR Policies
- Health and Safety
- Development and Training.
- and many more....
Or imagine you run Sales. Or Operations. Or Customer Success. Or pretty much any department.
And it's not just "support functions." Imagine you run the plant. Or that you build courses, or games. You want every unit to have the same quality, and be produced on time. How do you do that? Processes.
And if you're frustrated with something not working right now, what do you fix? Processes. Or maybe you need to hire a leader to fix something, but you know they will have to implement better processes.
One of the big things leaders at every level are responsible for is making sure their operations run well. Knowing their KPIs (Key Performance Indicators) and who's making the targets, and if they aren't, what to fix. Knowing their departments' processes are up to snuff. Knowing that everyone is well-trained and doing the job right. Sounds a lot like processes, right?
And yet, in many companies every department often is goes it alone, with limited central support on processes, few standards, and no real idea if their processes are "best in class" or even, sometimes, consistent.
Imagine if you could target a few key processes every, say, quarter, systematically, and in a year's time have things running amazingly smoothly. And better. More consistent. More thoughtful. More profitable.
Our process approach can help you with that. And everything else that goes with it. It's why we say "Processes matter because they underpin smooth operations and predictable profits."
Process management. Click here to find out more.
